HAQM Multi-Channel Fulfillment

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Help boost site traffic and conversions by showcasing your fast delivery speeds across Google and your DTC site.

WHAT IS MCF?

Put the power of the world’s largest fulfillment network at your fingertips

MCF is a third-party logistics (3PL) solution that enables you to leverage HAQM’s fulfillment network and team of experts to pick, pack, ship, and deliver your customer orders from off-HAQM sales channels.

Already an HAQM seller?

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New to HAQM?

Why use MCF?

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Superior delivery performance

Delight your customers with a >97% on-time delivery rate and deliveries made 7 days a week.

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The world’s fastest fulfillment

Deliver your products as quickly as two days.

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Inventory optimization

Consolidate your inventory into a single pool that can be used for all your channels – so that you can reduce costs and streamline operations.

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First-class customer experience

Build customer trust with real-time tracking on every order and a 99.8%* undamaged package delivery rate.
_{*Based on claims data from small- and medium-sized businesses}

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Integrated, automated fulfillment operations

Seamlessly connect MCF with your back-end systems and automate the entire order fulfillment process with our state-of-the-art ecommerce integrations.

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Unbranded packaging

Ship your orders automatically in unbranded packaging, at no additional cost to you.

How MCF works

1. YOU SEND YOUR INVENTORY TO AMAZON

Ship your products to HAQM and we will distribute and store them in our fulfillment centers.

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2. CUSTOMERS ORDER YOUR PRODUCTS

Customers place an order through any off-HAQM sales channel including your brand website, an ecommerce marketplace, or a social media store.

3. AMAZON RECEIVES AND PROCESSES YOUR CUSTOMER ORDERS

Once your orders are routed to MCF, we pick and pack your products, and ship them to your customers.

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4. AMAZON DELIVERS ORDERS TO YOUR CUSTOMERS

We fulfill your orders within 2 business days (Expedited) or 3 business days (Standard).

Latest case studies

CASE STUDY

Faster delivery and transparent estimates help NXTRND increase shopper conversion and sales nearly 9%

Read this case study to learn how NXTRND increased website sales of its football gear 8.9% by displaying fast delivery estimates from HAQM Multi-Channel Fulfillment directly on product pages.

Read

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CASE STUDY

Fishers Finery increases off-HAQM ecommerce revenue by 988% over 10 years with HAQM Multi-Channel Fulfillment as its 3PL

Read this case study to learn how Fishers Finery – which designs and sells silk pillowcases, athleisure, and luxury clothing – increased its off-HAQM ecommerce revenue by 988% with HAQM Multi-Channel Fulfillment (MCF) as its 3PL.

Read

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CASE STUDY

UK Skincare brand 5kind reduces operating costs by 12% by using MCF

Read this case study to learn how UK skincare brand 5kind reduced its operating costs by 12% by using MCF as its 3PL provider.

Read

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INTEGRATIONS

Automate your entire order fulfillment process

With our apps and APIs, you can integrate MCF with the ecommerce systems that you’re using – and automate your order fulfillment process from online checkout to your customers’ doorsteps.

March 10, 2023 09:45 AM

Learn more

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PRICING

Reduce your costs for fulfillment and storage

Accelerate your bottom-line growth with simple, predictable pricing for fulfillment and storage and up to 50% discounts on multi-unit orders.

June 5, 2024 11:58 AM

Learn more

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CONVERSION

Fuel ecommerce growth with MCF fast badges

Showcase your fast delivery speeds from Multi-Channel Fulfillment on Google Shopping ads and your site’s product pages to help boost traffic and conversions.

Fast badges for your site
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October 15, 2024 12:00 AM

HAQM Multi-Channel Fulfillment Team

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BLOG

Using both MCF and FBA for order fulfillment increases US sellers’ HAQM.com sales revenue by 38% on average

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Read

BLOG

Streamline Temu order fulfillment with HAQM MCF

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Read

BLOG

Showcase your fast delivery speeds on Google

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Read

BLOG

How to use MCF to fulfill orders from social commerce channels like TikTok Shop

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Read

Frequently asked questions

How do I sign up for MCF?

If you are an existing HAQM seller and have a Seller Central account, there is no additional sign up required to start using MCF. Visit the MCF page in Seller Central to learn how to place your first order.

If you are not an HAQM seller and you want to start using MCF, or are an HAQM seller but want to fulfill orders with MCF for products that are not intended to be listed for sale on HAQM.com, sign up for a Supply Chain Portal account here.

Do I need to be an HAQM seller to use MCF?

No. MCF is open to all businesses, whether or not you sell on HAQM. If you do not have an HAQM Seller Central account, you can sign up for MCF here.

What is the difference between FBA and MCF?

Fulfillment by HAQM (FBA) allows you to fulfill orders placed on HAQM while Multi-Channel Fulfillment (MCF) fulfills orders on any of your channels including your own website. Read more about the differences in our blog.

Can I use my current FBA inventory to fulfill HAQM MCF orders?

Yes. If you are an HAQM seller using FBA, your inventory can be used to serve both HAQM customers and customers from your MCF sales channels. Learn more about consolidated inventory and the other benefits that MCF provides for HAQM sellers.

Can I use MCF to fulfill orders on any off-HAQM sales channel?

MCF is a third-party logistics (3PL) service that fulfills orders for any off-HAQM channel, including brand websites, social media stores, and ecommerce marketplaces. If you’re selling on an ecommerce marketplace or social media store, we recommend that you check their guidelines to ensure you adhere to any 3PL requirements for that sales channel.

Get started today

Create an HAQM Multi-Channel Fulfillment account and start using MCF.

Deliver your customer orders anywhere, anytime, through any channel